Payment & Delivery

Payment

All payments with us are processed securely via PayPal.  Even if you don’t have a PayPal account, orders can still be paid for, via PayPal using a debit or credit card.  We are also able to accept payment by BACS, please contact us for details before placing your order.

Delivery

Your order will be delivered by Royal Mail or My Hermes.  All of our handmade items are made to order and please therefore allow a minimum of 10 – 14 days for delivery.  If however we do not have the required fabric in stock, this may take longer for your item to be delivered. We will contact you to inform you if this is the case.

Delivery is only £2.99 no matter what you order.

We do reuse packaging where we can so please do not be surprised if your item arrives in a box unrelated to the product you have ordered.

Returns

In the unlikely event that you are not satisfied with your purchase please contact us at sales@dotsoflovehome.co.uk and arrange for the item to be returned to us within 14 days.